Poshmark reimbursed all extra postage!! 👏👏👏

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I contacted Poshmark support regarding the extra postage I kept getting stuck with and they reimbursed me to my PM account. So if this is happening to you be sure and keep your postage due slip and let PM know.

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heidz123 and 17 others like this

32 Comments

kimberdesu @kristincolleen

Aug 30Reply

kimberdesu https://poshmark.com/faq : "What kind of boxes can I use to ship my item? Poshmark sends all items via USPS Priority Mail. This means that you can pick up FREE boxes at your local post office or have them delivered right to your home by ordering them on www.usps.com . They come in a few different sizes so you can pick the one that fits your item best. Just remember, and this is important! You need to get the ones that say just “Priority Mail” on them. “Priority Mail Flat Rate” and “Express Mail” boxes are NOT allowed. And yes, standard brown boxes that you have lying around the house works just as well!"

Aug 31Reply

mycandyshoppe Wow! Had no idea you can even ship a box without paying for its shipping cost in full. I definitely would have been upset as well.

Sep 03Reply

kimberdesu @mycandyshoppe yeah, i was totally shocked. :(

Sep 04Reply

quitay Hi who is the supervisor on poshmark I'm a very unhappy posher!!!!! I can't place any order like my account is restricted or something I've sent several emails since Last Saturday and no one has yet to respond. But they did send me a email saying I'm Emailing them too much. What Kind Of Mess Is that

Oct 30Reply

hjruggieri @quitay you can't sell men's items on poshmark.

Sep 02Reply

ljwilliams18 @kimberdesu Hi there! This recently happened to me - my package was not delivered because it said that I still owe $26.65. What is your advice? I emailed the PM support email, will they credit my account?

Oct 21Reply

kimberdesu @ljwilliams18 Yes, they should credit your account since it was the seller's fault.. Seller should've purchased upgraded shipping.

Oct 21Reply

ljwilliams18 @kimberdesu Thanks for your help! :) I was wondering how it would work..since it wouldn't be fair to me for me to lose $26, if i never heard back from the seller. I am hoping that PM gets in touch with me soon.

Oct 21Reply

kimberdesu @ljwilliams18 when did you email them? They responded pretty quickly to me.. Within 24 hours I think.. Check your junk mail..

Oct 21Reply

ljwilliams18 @kimberdesu I just emailed them about an hour ago- so very recently. Good to hear that they usually respond fast! The seller of my item offered $27 off of anything to me in her closet, which was nice. But she said she used the same type of box that she always does, and couldn't imagine that it would have weighed over the limit.

Oct 21Reply

smbjork I shipped in a "priority EXPRESS" envelope in the past & called the PO in the buyers town, explained the mix up & both times they were very nice and sent the package out free of charge to the buyer. I suggest using old boxes and making sure you never use any envelope or box from the PO that says EXPRESS. If you to your local PO they should be able to give you a slew of appropriate envelopes and boxes in different sizes to keep on hand free of charge!

Apr 14Reply

pburroughs1 @kimberdesu have anyone had a problem with getting paid after the client posted 5 stars?

Jan 06Reply

vspinkyo @procare

Jan 27Reply

lesliemcuevas @sabrawolf I researched a bit to get an idea of how this works and figured this thread might help.

Jun 19Reply

swilmot0728 @kimberdesu I am seller and I packaged a pair of jeans in a poly mailer and it was not over weight and not in an incorrect box, but my buyer was notified she owes $3.60 for it to be delivered to her home. Any suggestions?

Jan 10Reply

sharpsuiting @gennagingsburg

May 04Reply

beckyjean101 Sorry I know this is an older thread, but this just happened to me as a buyer. I had to pay $45.10 to accept a package from a seller. This doesn't seem right. I paid the agreed-upon amount for the items and to have to pay an additional $45 really irks me. The seller put 5 lbs on the label but it actually weighs 16 lbs 6oz! Do I have any recourse? I could have refused the delivery but that seems like a waste of the original postage & USPS resources.

May 16Reply

kimberdesu @beckyjean101 contact poshmark and they should reimburse you.

Jun 16Reply

annawolfarth @rowellb

Jun 25Reply

gardengnome1 This just happened to me. $42.65 due to the post office or I can't pick up the package. I'm tempted to just not pick it up and dispute it with my CC.

Aug 29Reply

kimberdesu @gardengnome1 contact poshmark support, let them know and they should reimburse you.

Aug 29Reply

lovelydaykizz @dee19888

Sep 10Reply

vintagetemie This just happened to me, thank you for the helpful tip!

Oct 01Reply

elishat78 Why doesn't USPS make their Express boxes more unique!!??? And how can usps charge for express mail when they didn't deliver it express. in my case, the shipping took 6 days after receipt to get it to my PO.

Dec 18Reply

gullprint Sharing with my followers. Hoping for a quick sale💕

Mar 21Reply

calee10 Hi, this just happened to me for an additional charge of $14.80. I’m checking as I’m not sure how current this thread is. Will PM credit my account if I send them the receipt?

Jun 08Reply

kimberdesu @calee10 they should! Just message support and include a pic of the receipt.. They usually respond within 24hrs.

Jun 08Reply

calee10 @kimberdesu thank you so much! My seller was super kind about this and I didn’t want it to reflect poorly on her either!

Jun 08Reply

eclecticetc My package was short $66 something dollars! a total of $73 something postage 😩 I paid $45 for the item, never imagined the postage would be more than the actual item 🙈 I emailed PM, I have no idea what will happen.

Aug 17Reply

kimberdesu @eclecticetc PM should get back to you soon and take care of it! So sorry that happened to you!

Aug 18Reply

sw3etpea Poshmark is completely ignoring me. They only offered to pay ~$7 out of a total of $30.99. The seller accidentally sent the package in express mail packaging. I am so angry at Poshmark now for just ghosting me after I refused their $7 resolution. I do not understand why they thought that was the fair reimbursement for an error that I did not make. The item I purchased cost $30! And I am to pay another $30 to fix a seller’s error?!

Sep 29Reply