I loved this bag. I used it for work for about a year & then ended up being a SAHM. I don't reach for it anymore. I have made alternations on this bag. I trimmed the tassel-like zipper pulls, since I found them annoying. I also shortened the crossbody strap - created new holes & fastened it with rivets for a fit that worked for me. Using a tool, the rivets will pop off. I also removed the cardboard at the base of the bag, because I liked it more floppy & lighter weight, so this bag will not stand on its own. The leather is beautifully worn & so soft. I hope this bag finds a loving home & gets used instead of sitting in my closet. 🖤