I'm genuinely not sure if these were even worn...they're pretty much brand new and I can't find any particular error with the shoe itself. Runs about half a size small, up to one full size if you enjoy wearing thicker no show socks for flats. All Information below is from the website Premium knit upper in black with a smooth, refined shape. No break in period, ever. Features our new In Love Insole™ in black for heel-to-toe cushioning for all-day wearability. More spacious toe box for less scrunching and bunching. Added elastic gently expands and contracts for all-day wearability. Black sculpted outsoles provide added comfort and stability. For Washing Slip out insoles. Pop shoes and insoles into the washing machine. Use cold water, mild detergent and the delicate cycle. No heat, please—always let your shoes air dry.