Used minimally for 6 months. Slight pulls-see pics! Not noticeable, I had to inspect bag to really see them. Strap included! Will post actual photos shortly. The Classic Tote in Luna Boxy, lightweight design in black and ivory, with a secure zipper closure. Durable top handles in black fit comfortably over the shoulder. Spacious design holds your books, water bottle, makeup bag and more. Interior pocket fits your 16” laptop, and an external zip pocket keeps your phone and wallet secure. Protective rubber feet at the bottom of the bag help prevent scuffs. D-rings on each side allow you to turn it into a crossbody style with The Crossbody Strap. Height: 12 in / 30.5 cm Length: 16.5 in / 42 cm Depth: 6.3 in / 16 cm Handle drop: 8.9 in / 22.5 cm Weight: 2.4 lb / 1.1 kg