Shakerino Lumbar Support Pillow Memory Foam Black New, no original packaging Ergonomic design Horizontal C-Shape Removable Non-slip Strap Non-slip rubber bottom Breathable washable pillowcase High-Density memory foam 18.5" x 9" It’s important for us to make sure our customers feel appreciated and valued. We want to make sure you’re happy and we strive for positive and 5-Star reviews. If you feel that we deserve anything less than that, please message us so we can work it out. Please keep in mind that we don't manufacture the products we sell. We know you have a lot of choices, thank you for considering us. We appreciate you!