This is a broken necklace and is cleaned + shiny. Can be repaired at Tiffany for a small fee. Price is firm and final. Will be shipped carefully. And include a freebie from me 😊. Does not come with box or dust bag; Tiffany will give you one for free when you get the item repaired. This comes with the shinery jewelry holder. Will be taped down to prevent necklace from tangling.