I purchased these new. First pair from this brand ever and my last. Don’t get me wrong, they’re adorable and I believe will be comfortable for someone with normal feet. I tried to wear them twice. I’ve hung onto them since. My feet just don’t tolerate flat shoes and I knew that but I was hopeful because these are so cute. Bag they came in included. They’ve been stored in the bag in my shoe shelf. Very nice quality flats. See pictures for wear. Smokefree home.