These boots are gorgeous. They are in excellent pre owned condition except for the missing Tory Burch emblem on the left boot and a small scuff on the left heel. I finally had a chance to wear them and received so many compliments. I purchased them without the emblem. It just didn't make a huge difference. The heel and sole are in excellent condition.. I love these. However, I had surgery on my toe, and they are too narrow across my toes. I am so disappointed I can't keep them. I no longer make offers on likes. If you like it, make me an offer. A 10% offer will be accepted, anything lower will be considered or counter offered.