Good used condition. Shows some scuffs on the fabric and signs of wear on the hardware (see pics). No snags or tears in fabric. 3-in-1 convertible style. Carry by top handle, crossbody strap messenger-style, or with padded backpack straps (which can unclip at the bottom and be tucked into a slip pocket at the back of the bag). This bag is made of pockets! Two mesh side pockets and front zip pocket on exterior. One zip mesh pocket on inside of flap. Two zip pockets under the flap on the exterior (one with two slip card-sized pockets and the other with two stretchy slip pockets, a zip pocket, and a key leash). Inside has a well-padded laptop sleeve and an additional zip pocket. Front monogram plate is blank (but I believe it can be replaced with an embossed monogram plate if you visit the store). This is a seriously high quality Tumi that will last forever!