fashiontraphaus

Updated Jan 27

UNFAIR REVIEW -POSHMARK HAS NEGLECTED THIS CASE

Name: UNFAIR REVIEW -POSHMARK HAS NEGLECTED THIS CASE
Brand: The Fashion Trap House
SKU: 5e2f0dadcdbd49ee2ca2779e
Price: 999.0 USD
Availability: InStock

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The Fashion Trap House

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This is highlighting a negative selling experience for me after an item was sent to Poshmark for authentication and released to a buyer with a missing accessory. The buyer DID NOT report the item was received without the accessory even though Poshmark allows for buyers to dispute if an item was not received as described. The buyer is blaming me for not doing his due diligence before the window for filing a dispute closed. I am yet to receive a response from Poshmark.

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13 Comments

fashiontraphaus @deeluxe66 You are attempting to shift the blame to me for Poshmark's lack of response to my inquiry on your behalf. It was your sole responsibility as the buyer to report the item as being incomplete within the timeframe before the sale was deemed as final. It is out of my control to attempt to give you a refund especially when Poshmark has already deducted their commission from the sale. I tried my best to help and you rewarded me with harassment and accusations of being dishonest.

Jan 27Reply

fashiontraphaus @deeluxe66 what you are doing is nothing short of bullying and it's extremely unfair and shameful. I really tried to help you but for some strange reason you thought I was obligated to do more than I did to try to make this a positive buying experience for you. You had unrealistic expectations and your sense of entitlement is deplorable. Shame on you!

Jan 27Reply

deeluxe66 @fashiontraphaus Bottom line; I paid for a COMPLETE set of these goods as advertised/pictured from you as a seller and did NOT receive what I paid for... and you as a seller blame me for having unrealistic expectations..? I should NOT get what I paid for??? Unrealistic???

Jan 28Reply

deeluxe66 @fashiontraphaus You go missing and do not try to solve the situation and put the blame on PM... (which I in all honestly do NOT know if it is you or them that has made the error... the only thing I can see from my side is that when the shoes arrives to me one of the key/ holders is missing. Which I explain to you...) You now tell me I am bullying you?

Jan 28Reply

deeluxe66 @fashiontraphaus There was so many times that I reached out to you with requests for you to reply...and I waited several days for you to get back to me... BEFORE giving you MY take on MY experience with YOU as seller. You also blocked me to get back to you further investigating if you where still interested to solve the situation, but you just go off the radar... and expect me doing what? Give you a good review?

Jan 28Reply

deeluxe66 You also take away my posts regarding this case. And you get upset with ME and cannot respect my opinion? Really? ! I have NO more time to deal with this anymore and I need to move on here... this was just a really bad PM experience and I gave you my honest opinion. You then attack ME after I put my evaluation of this purchase, which you should NOT do!;

Jan 28Reply

deeluxe66 You cannot attack someone for writing a review of their shopping experience if it is not to your liking! Please kindly refrain to continue contact me unless you have a solution to make this right, (I will then adjust my evaluation), and IF you take your responsability as a seller.) If you continue being this aggressive, THAT would truly BE harasment from your side since nothing good would come out from it.... and I now clearly asked you leave me alone here.

Jan 28Reply

deeluxe66 Again, end of the day; You got full asking price for your sale, I ended up a birthday gift less to my daugther and will surely lose a few hundred dollars when I try to re sell these...

Jan 28Reply

fashiontraphaus @deeluxe66 take your concern up with Poshmark or your credit card company as you should have done in addition to me making the inquiry on your behalf. Of course I wanted you to get what you paid for! It’s unfair how you are trying to blame me when I sent all accessories to you. Why would you not contact them directly??? Proof of my correspondence with them is in the images and I followed up with you to let you know I was not getting a response from them. I still have not!

Jan 28Reply

fashiontraphaus @deeluxe66 Your unrealistic expectations were hoping I can refund you when it would not have been possible to recover the commission Poshmark deducted. Also, I made attempts to contact you via email and YOU never responded. I included my contact information in a card I sent you and you stated you never received it which should be another indication that Poshmark is at fault for removing items I included with your purchase.

Jan 28Reply

fashiontraphaus @deeluxe66 It’s incredible that I put priority on your case when I was actually dealing with 2 deaths in my family while recovering from a car accident. I have tried maintain professionalism because I believe my personal life should never affect business. I approached this matter from your perspective with empathy. You should have directed your passive aggression towards Poshmark and contacted them as well since there was hardly anything I could do to get them to respond without your input.

Jan 28Reply

fashiontraphaus @deeluxe66 With regards to your request, it would honestly give me great pleasure not having to be in contact with someone as inconsiderate and entitled as you in the future. No good deed ever goes unpunished. My lesson learned from this experience. Good day sir!

Jan 28Reply

pepsicolapuss @deeluxe66 you would have had a better chance of resolving this yourself with Poshmark by messaging them when you received the incomplete purchase. As long as you say something within 3 days you would be able to get a refund or a solution. Poshmark doesn't care after that timeframe. They take their 20% commission and smile all the way to the bank. There's nothing sellers can do when they're the middle man.

Jan 28Reply