Used, but with plenty of love left to give and receive! Toe boxes have some creases, and the soles show normal wear. The only other 'major' fault (if you can call it that) is that the right heel tip (easily replaced by any cobbler) has been chewed up by being worn while I'm driving (5th photo; yeah, definitely don't wear your favorite shoes when you're driving). WHBM Style #570109879 3" heel Ankle straps! I love ankle straps; they make shoes easier to walk in. The nice part about these is that there are also zippers on the backs so you can simply adjust the ankle straps once, then slide your foot in through the back every time after that!