Zara faux suede tall boots

Brand new never worn. These are NOT over the knee boots. Color is a beautiful camel color and heel is less than one inch. Height of the boot (without the heel) is a little over 12 inches. PLEASE NOTE: sizing is labeled as size 40 European and size 9.5 USA. I bought these for my sister and she can't fit in them. I would say these fit a size 39 (size 9).