michelleemc

Updated Aug 01

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$1,000

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Category

Women

Other

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21 Comments

yenbnkhe Hi there! You just purchased my Givenchy Antigona and I hope you love it! Poshmark has just informed me of some wear inside the bag that I had not noticed before as well as some bending in the handles (the latter I suspect is due to mishandling by UPS, as I have pictures of it right before shipment and it did not look like that). If you still would like to keep the bag when you receive it, I would be happy to knock off another $100 off the price. Please let me know! Thanks again :)

Jun 30Reply

michelleemc @yenbnkhe hi, thanks for reaching out! it doesn’t sound like it is too bad but that is very generous of you to take off another $100. i will let you know when i receive the bag and if i plan to keep it, thank you! 🙂

Jun 30Reply

yenbnkhe @michelleemc thanks for being so understanding! in the meantime, i have contacted poshmark support to see if they can help with the shipping damage as i want you to be 100% happy with your new purse! thanks again and have a nice night :)

Jun 30Reply

michelleemc @yenbnkhe i received the purse and the handle looks fine no issues there! i did however see the white marks inside the purse, did you ever hear back from poshmark support about the extra $100 off? i’m not sure if i should accept the item or if there is something different i should be doing because of that

Jul 02Reply

yenbnkhe @michelleemc hi! thanks so much for updating me so quickly, and I’m glad the handles are okay! let me send a follow up email to them about how to go about setting up a partial refund. will get back to u ASAP :)

Jul 02Reply

yenbnkhe hi! turns out Poshmark does not do partial refunds, only full. but I could maybe v e n m o you if that works? my username is my full name as seen on the shipping label. just request me and i can v e n m o you after you accept the item? let me know! :) thanks again

Jul 02Reply

yenbnkhe sorry I hope that doesn’t sound suspicious haha! totally fine if you’re not comfortable with that! we can do a full refund situation then maybe make a new listing if you’d prefer :)

Jul 02Reply

michelleemc @yenbnkhe lol no we can do v e n m o ! the label just doesn’t have your information it has the poshmark information since they shipped it out again

Jul 02Reply

yenbnkhe @michelleemc oh LMAO okay it’s yenkhenguyen :)

Jul 02Reply

yenbnkhe just accepted your request!! let me know when u accept the item and I’ll send the refund ASAP :)

Jul 02Reply

michelleemc @yenbnkhe i just added you lol i’ll accept the order now! thank you for being so understanding and thanks again for the purse!! :)

Jul 02Reply

michelleemc @yenbnkhe it’s not letting me accept cause of the open pending support. do you want me to reach out to them or do you want to since you did originally?

Jul 02Reply

yenbnkhe @michelleemc oh, I see! I can do that :) will let u know when they clear it !!

Jul 02Reply

michelleemc @yenbnkhe ok sounds good! :)

Jul 02Reply

yenbnkhe @michelleemc hi Michelle!! thanks so much for your patience & understanding! they just emailed to let me know that the pending case has been closed so it should work now :)

Jul 03Reply

michelleemc @yenbnkhe hi! so sorry i’m just seeing this now, i will accept the order now! :)

Jul 04Reply

michelleemc @yenbnkhe i just tried again to accept the package and that error message popped up again, i can reach out to them if you’d like.

Jul 04Reply

yenbnkhe @michelleemc oh gosh that’s so weird! yes please that would be fantastic. Ive also sent them another email. Thanks again for being so patient, I know this has been such an ordeal haha

Jul 04Reply

michelleemc @yenbnkhe it’s ok! i just reached out so hopefully i hear back soon.

Jul 04Reply

michelleemc @yenbnkhe hey! it’s all settled and marked as delivered so the money should be in your account. feel free to v e n m o me the $100 whenever you get a chance, thank you so much again!! :)

Jul 06Reply

yenbnkhe @michelleemc just sent!! thank you so much for being so patient and understanding, ik this must have been so frustrating haha

Jul 06Reply