Cole Haan super comfortable ZeroGrand walking sandal. I purchased these new and they did arrive slightly shop worn. Insoles are excellent, bottoms show light soiling from, I assume, being tried on at the store or possibly a return. Please see all photos as well as the close-up of tiny marks on ankle strap which I only noticed while photographing. Also very light residue on arch support that appears to be from a sales sticker? Previous buyers have told me I critique too much...but that's just how I am when posting. Better safe than sorry, lol.