I took this out of the box and used it once. It deserves a home where it would get more use! It works amazing, I just don’t straighten my hair often enough. NOTE: The black rubber heat mat shown in the listing photo (left, under stand) is not included. It went to another Dyson product. I didn’t want to unbox the device for a new photo since it’s already ready to be shipped! This listing has the straightener, the stand and the soft cloth case. Thanks! Questions? Leave a comment below!