EUC, fully functional/operational. Kept clean and well taken care of minus some surface scratches from traveling (see pictures). Only selling because I was gifted the shark hair dryer (not selling, but showing for honesty purposes of sale) and it better suits my needs for travel and features. Purchased from HSN $429, NOT a refurbished item. Works wonders and dries my thick hair quickly! Must keep the air filter clean after a few uses, or it won’t work. You will be amazed when you wipe it off by hand or a little bristle brush of what comes off the filter. Another note, assuming this is a safety feature, but if the device over heats after a period of time it will shut off and remain shut off until it cools down. It WILL work again, once it’s cooled down (only experienced this once (it was a hot day and my hair was really long). Probably a good thing for safety, but also your hair. Ask any questions.