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manislays98
Hi! I just purchased two shirts but realized my son needs a 2T not 3T! Can I cancel? So sorry!!
jennysbee
@manislays98 you should be able to go in and cancel the purchase within the first few hours.
manislays98
@jennysbee I can’t seem to find it! It says it won’t let me on offered items?
jennysbee
@manislays98 it’s my understanding that they recently changed it so you can cancel a purchase within the first 2 hours. I would go under purchases and click on the link that says “inquiries” and see if there’s an option to cancel the purchase. Reaching out to customer service might also be a way to do it. Sorry I can’t be if more help. It’s never happened to me before.
jennysbee
@manislays98 would you like me to hold off sending the item or did you decide to keep it?
manislays98
I contacted poshmark and you have to be the one to cancel :)
jennysbee
@manislays98 but how?
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