Meet your Posher, Camryn
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Hi! I'm Camryn. Some of my favorite brands are Nike and Forever 21. Thanks for stopping by! Feel free to leave me a comment so that I can check out your closet too. :)
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20 Comments
sandracont04
hi just wanted to let you know that your package was sent out today have a great day
camcollinsworth
@sandracont04 Hi! I left a comment on one of your pictures trying to get ahold of you, but the package that I received was the wrong order I believe. I ordered the liesmiles shoes from you and I received a dress! Totally understand if there was a mix up, but would love to get this sorted out. Thank you!
sandracont04
@camcollinsworth I've let poshmark know and now I just have to wait on a response but I'll keep you posted.
sandracont04
It says you have to open a recieved a wrong item
sandracont04
we're u able to contact poshmark
camcollinsworth
I had opened a received a wrong package thing a the same day that I had messaged you
camcollinsworth
@sandracont04 I had done that when I messaged you about it like a day after I got the wrong package
sandracont04
@camcollinsworth what did they say? because they haven't got back toe yet.
camcollinsworth
@sandracont04 they just sent an email back saying to open a “received wrong item” complaint, which I did and then nothing has happened since
sandracont04
@camcollinsworth ok yes that what they sent to me too. From my understanding the other buyer has to do the same and posh I will a shipping label to your email so that both orders can go back out to the right buyers. I know that poshmark seems to be moving slow on this, but please know that this will get resolved soon. I'm just waiting for poshmark to advise me to refund you. I'm so sorry for all inconvenience. Please keep me posted and I will do the same.
camcollinsworth
@sandracont04 okay! sounds good
camcollinsworth
@sandracont04 I still haven’t heard anything or gotten an email about anything, is the refund process coming along?
sandracont04
@camcollinsworth I haven't heard anything either, let me try this another way, because this is crazy
camcollinsworth
@sandracont04 okay, thank you
sandracont04
@camcollinsworth I just sent them a message about this again ,hopefully I hear something soon. I'm very so sorry that this is happening and I appreciate your patience.
sandracont04
I've sent the another message with a picture of the order # and date and item, please know that I will get back to you as soon as I get a response from poshmark
camcollinsworth
@sandracont04 okay sounds good, thank you
sandracont04
@camcollinsworth they emailed me back saying that they are working on it this is crazy. How long are they gone be working on it you know? I would have thought they'd fix it already.
sandracont04
I'll keep you posted if anything changes
sandracont04
this is what they sent me:
Hi Sandra,
Thanks for the email. At this time we have reached out to the buyer in regard to receiving the incorrect item. We will provide you with an update as soon as possible.
Thank you.
Best,
Ian
Thanks for reaching out. We'd love to hear what you think of our customer service.
How helpful was the Poshmark support agent's response?
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