Meet your Posher, Diana
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Hi! I'm Diana. Thanks for stopping by! Feel free to leave me a comment so that I can check out your closet too. :)
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imposhible_you
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4 others
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37 Comments
krvb2
Love this pic! Welcome to Poshmark!! 💗💌📩💫
dianaperez499
😘
tinacrooks
Diana, I am Sooo sorry! I did not realize that you was new to Posh when you purchased my Harley Davidson Capris. First I want to say, Welcome!!! You are going to love Posh, please let me know if you have any questions. I should have told you how the whole thing works and that is my bad, I take full responsibility for that :( I truly appologize! After you purchase an item, the seller has, I believe 5 or 7 days to ship, if they don't ship after that time, you can cancel your order.
tinacrooks
I always ship same or next day. After Seller ships then you will get notice of that and able to then see tracking and know when it will be delivered. After you receive your item, you need to carefully review your item to make sure it is as described in the ad. Even though there is no returns, you can file for a return under certain conditions, if item is damaged or stained and not advised or pictured in ad, if the item is different than described, if say ad states item
s too.
tinacrooks
You can return an item if it's a different size than advertised, etc. Damaged or stained and that info. Was not pictured or disclosed in ad. You can not return for wrong size and since alot of these items are used and are washed, dried and shrunk, it is always a good idea to request measurements too. HOWEVER you have to file for a return BEFORE you accept your item. You should not accept your item until you receive it and have time to look it over. .
tinacrooks
Personally I always accept same day I receive, unless there is an issue, so the funds can be released to my seller. Funds are not released to the seller until the buyer accepts the item. At this time you can also rate your seller. I know alot of us sellers work very hard to keep our buyers happy and truly appreciate those 5 star ratings ;)
tinacrooks
So once you accept, there is absolutely nothing we can do to undo it. You can change your rating and Rating message, if you choose though. So I noticed that you accidentally accepted your item even though I just shipped today and there is no way you already received. So the funds already released to me.
tinacrooks
HOWEVER PLEASE still review your item and you just let me know if you have ANY questions or concerns regarding your item and I will fix it! So even though you have accepted, I will take care of you, if your not happy. If you are 100% happy with your item, I ask that you just please rate accordingly. Have a great rest of your week, Tina
tinacrooks
REALLY just 1 star, I didn't even know until a few minutes ago that you never received your item! I sent it IMMEDIATELY and USPS said they delivered to your address. That is ALL I KNEW until 15 minutes ago. I received a message from posh that you said you never received the item, even though USPS said it was delivered so posh returned your money, HOW IS THIS MY FAULTZ
tinacrooks
I'm not sure what happened to your item but I have contacted Posh regarding this issue and the rating, because unfortunately I feel blindsided. You never contacted me to let me know you had any issue with your item not arriving or asking any questions or concerns or anything.
tinacrooks
So I packed your Harley Davidson Capri and a Gift up and shipped them out ASAP , as,I do all my orders. Then I recd a notice that your item was delivered to you. I assumed you was happy with your purchase and was waiting patiently for you to accept. I was never informed by YOU or POSH that there was,ever an issue with this item being lost.
tinacrooks
If i would have been contacted regarding this issue, I could have contacted the post office directly with a claim. Posh just informed me that you also didn't file a claim with them, which also prevented them from opening a case to review this issue, so the item could be located and a claim with the post office could be correctly filed.
tinacrooks
Instead, somehow, which I'm still confused on how Posh was notified that you didn't receive the item but since, it wasn't done thry you correctly notifying and filing a claim with posh or myself, they decided to settle, WITHOUT any of my knowledge that anything was wrong and return your money and marked the case "settled" which has NOW closed it.
tinacrooks
With it being CLOSED without my knowledge anything was wrong, I had ABSOLUTELY NO WAY to help or fix the problem or issue with your order. What I can say is it shipped the next day and my record showed it arrived but with the case closed posh has removed shipping info and closed.
tinacrooks
And so i filed with Posh on your review, which I believe is unfair, you never sent me a message or anything to tell me there was,an issue, my info showed you received your item. Then you rated me with 1 star saying I could do better at everything. I can't do better at anything I don't know about. You have the ability to review this issue and change the rating according and be fair.
tinacrooks
As Posh sellers we work very very hard to sell very nice items at great prices and ship very fast and package them very well with notes and gifts but I cannot be held responsible for the actions of the USPS. I could have done all the foot work of calling and investigating the tracking of the package, if I would have been given the opportunity, but I was not.
tinacrooks
Thank you so much for the rating update and I know Posh refunded your money but if I do receive the item back, I 100% will send it to you Free, no shipping or cost for all your trouble and wait. I always tape my labels very well with business shipping tape do there is no way that label came off, so it has to show up eventually, if USPS does what they say, it should come back home and I will let you know ASAP! Thank you so much, Tina
dianaperez499
@tinacrooks Im wondering if it was sent to another office in my building but not sent back. Any who, again, my apologies as I hope to order from you again sista!
tinacrooks
@dianaperez499 I can't look at the address it was shipped now but you might look at it again and see, you might also talk to the postman when he or she comes in and see if they remember the package and where they delivered it to, my post lady is awesome and she remembers everything. It was in a med. Size white USPS box w/red priority mail on it.
tinacrooks
@dianaperez499 I am truly sorry this happened, it has never happened to me with USPS, I shipped with FedEx on E*bay and their records lost the package but it showed up on , but a couple days late, so stressful. I'm hoping that it was just returned and I will get it just any day, so keep watching your messages, i will let you know!
dianaperez499
@tinacrooks . Thanks so much for you assistance Tina. Was so looking forward to wearing them this weekend at the beach!
dianaperez499
@tinacrooks . It was addressed to me right? That box would be hard to miss
tinacrooks
@dianaperez499 the label is sent to me and I just print and apply it to the box, the address will be exactly as you have entered it into your account. You can go into your account and look at your shipping address, verify it is correct. It would be a good idea to do this before you buy anything else anyway.
dianaperez499
@tinacrooks .cool. txs!
dianaperez499
@tinacrooks. Contact me
tinacrooks
@dianaperez499 did you receive your item?
dianaperez499
@tinacrooks . Good morning Tina. Been trying to get in touch with you. Please send me your address . ove my Capris doll!!! :)
dianaperez499
LOVE
tinacrooks
@dianaperez499. You received your capris? I'm soooo happy!!!! I'm sorry I have been fixing up a place by the lake and I have absolutely no phone or Internet service there, it is crazy.
dianaperez499
Awesome... Please send me your address. Would like to send you a "thank you" card!
jewelsbysara
Hey lovely🥰 I would love if you dropped over at my closet for a visit. For amazing deals🎁If you have any questions free to ask me🎉 Happy Poshing❤️
dianaperez499
@s27a . Appreciate!
deb1021
Hi Diane thanks for all your likes the first three that you liked I just reduced in price but if you would like to bundle three or more I can give you a better price and you’ll get one shipping price. Have a great day and I hope if you have all that snow where you are in Texas that it melts soon. My cousin lives in Fort Worth and it looks like she lives up north With all the snow she has.
dianaperez499
@deb1021 . Awesome hun. No snow thank goodness but power & water outages abound :( I shall take another look after work! Have a blessed day! I see I've ordered from you before!!!
deb1021
@dianaperez499 Well I hope they restore your power and your water soon then. Are you under a different name of that time because I didn’t see it I was trying to see what kind of a deal I gave you last time. Just in case you decide to buy again and I appreciate you taking my closet out again.
deb1021
Checking my closet out again.
dianaperez499
Thank you deb
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