Meet your Posher, Heather
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Hi! I'm Heather. One of my favorite brands is PINK Victoria's Secret. Thanks for stopping by! Feel free to leave me a comment so that I can check out your closet too. :)
Shipping/Discount
24 Comments
nbsmiles4u2
Welcome to Poshmark!❤️
chenderson0720
Welcome to the Poshmark community! Please let me know if I can provide any support 🌺
bellasattic
Can you tell me what was wrong with your order? Thank you, sorry for the inconvenience.
heathermontana
@bellasattic no problem, I didn't receive any headbands I received a bag instead
heathermontana
@chenderson0720 thank you
bellasattic
@heathermontana Can you end the case, I’ll send them out ASAP.
bellasattic
Ty
bellasattic
It will he in tomorrow mail will forward,u the tracking sorry for the inconveniences
heathermontana
@bellasattic will you provide me a return shipping label? Or will Poshmark? Things happen it's ok no apologies needed
bellasattic
@heathermontana I’m not sure what you mean by return shipping label? Do you no longer want the order at all?
bellasattic
Can you email me your shipping address please 3.Je.Horn@gmail.com. Thank you. I want to get the headband to you ASAP.
bellasattic
I just want you to know the bag that came with the purchase is a free gift from us with any purchase of $75 and over. I just need a address to ship the three headbands that you did not receive. Sorry for any inconvenience.
heathermontana
@bellasattic ohhhhhh ok I gotcha I thought you said to send the bag back my apologies, one more question only because I am new to this, how come I have to email my address? Don't you have it from the order? I get nervous on these sites I'm sorry for the inconvenience
bellasattic
@heathermontana because posh wont let me go back to the order because it was already shipped. I will pay out of pocket for the new label.
bellasattic
The bag was free with your order. ☺️
heathermontana
@bellasattic I owe you a huge apology I just found the headbands I am so so so sorry, they were stuck to the inside of the box under the tissue paper I will accept order now. My sincerest apologies really great transaction!
bellasattic
@heathermontana Haha! Thank you for being honest!!! I appreciate it. I’m sorry for the mixup and I’m happy you found them. ☺️☺️☺️
heathermontana
@bellasattic I had to contact support to release funds I am so sorry please let me know what else I can do if they contact you I feel like a total idiot
bellasattic
@heathermontana It’s totally ok!!! I’m just happy it’s been resolved. ☺️💋
bellasattic
The reason we askef u for your address once we ship out an order on posh we cant go back ans retrieve the addressand or shipping label and since we were ready to ship the headbands we had to ask u so we could pay for shipping out of pur pocket with posh app its nust different
heathermontana
@bellasattic ohhhh ok I am new to the site so thank you for explaining. I am in contact with support to release your money sooner I am terribly sorry again.
bellasattic
@heathermontana It’s no problem really. I hope you enjoy your order. If you ever need any help or just have any general questions about Posh feel free to contact me. ☺️✨♥️
bellasattic
Can you please rate your purchase and accept it as delivered. Thank you so much.
heathermontana
@bellasattic it won't let me, I am so sorry this turned out so horrible! Is there somewhere else I can comment? It wouldn't even let me accept the order and now the option is just gone..... I hope you can receive payment without me? I am so sorry again.
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