Meet your Posher, Ish
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Hi! I'm Ish. Some of my favorite brands are Michael Kors, PINK Victoria's Secret, Ugg, Nike, Addidas, and Toms. Thanks for stopping by! Feel free to leave me a comment so that I can check out your closet too š
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Posh Protect: Buyer Protection Policy
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39 Comments
sbshu
If the USPS shows that the package was delivered then I donāt see how that impacts my rating as I sent this in good faith. Had you reached out to me regarding this I would have been happy to try and solve the problem but obviously you preferred to go another route.
Dec 11Reply
queenish97
@sbshu only way I could have the option to say my packaged never arrived was to give you a low rate... once I get my package I have no reason giving you a better rate.
Dec 11Reply
queenish97
And obviously im going to give it a low rate if I didnāt receive anything... not gonna give you a good rating and mess up my chance to dispute me not getting my package. That wouldnāt make sense now would it ?
Dec 11Reply
sbshu
@queenish97 I actually had a customer who reached out to me prior to rating her purchase because one of the items in her kit had a cracked cover. I sent her a brand new kit at my own expense because I believe in treating people nicely. You could have done the same but you chose to do something else. Itās your right to make your own decisions, Iām just stating that there could have been another option for you.
Dec 11Reply
queenish97
@sbshu I tried to go to your page and it just kept directing me to the rating page. So therefore that was my reason to give you a low rating since it gave me no other choice. Like I said before I donāt mind editing your rating as it gives me the option to do so. I didnāt give you a low rating as a person I just gave the rating due to my situation... I wouldnāt mind changing your rating since you gave me such a great deal.
Dec 11Reply
sbshu
@queenish97 you donāt have to change my rating. Customer service is of the utmost importance to me as these sites rely on the interaction of buyer and seller to instill confidence in the sellers integrity. Iām simply stating that there was another option. You and I are communicating by that option now.
Dec 11Reply
queenish97
@sbshu if it wouldāve gave me another option I wouldāve went with it. this is my first time experiencing this so therefore I tried to do what I can to let poshmark know that I never received my package. And youāre right itās about communication but you trying to come at me and getting mad that i gave you a 1 star because I didnāt get my package that said was delivered is not good communication. Iām trying to be reasonable with you and edit your rating as soon as I receive my package.
Dec 11Reply
queenish97
I didnāt come at you no type of way for not receiving it. It was a simple mistake with the carrier that delivered it. Being that Iām pretty new to poshmark I didnāt know that it would give me a option to communicate with you about the situation. Had I know I wouldāve communicated. Not really a big deal
Dec 11Reply
queenish97
I assumed by letting. Poshmark know there was a problem that you would let you know and they would reimburse me or resend the item. And you did reach out to me but you didnāt reach out to me to see what the problem was you reached out with anger .
Dec 11Reply
sbshu
@queenish97 I wasnāt nor am I now angry. I was simply telling you that had you reached out to me I would have helped you but the only outreach I had from you on here was the notification that you rated my delivery and thatās when I reached out to you here.
As I mentioned originally, if USPS is stating it was delivered then Iād complain to them. Theyāre responsible for getting it to you safely.
Dec 11Reply
queenish97
@sbshu I didnāt put a 1 star for you I assumed that the rating was for my experience I wasnāt rating you nor meaning to give you personally a bad rating. I was just giving the experience overall a bad rating. I know youāre a great seller due to your great ratings and love notes from other buyers. Thatās the only reason why I purchased with you. My intentions werenāt to make you sound like a bad seller it was simply to show poshmark that there was a problem
Dec 11Reply
sbshu
@queenish97 Iām not worried about the rating. My record speaks for itself. I appreciate that youāre new so just use the insight I shared the next time!
Now, can we resolve your issue? Can you send me your shipping address? Iād like to try sending you another kit.
Dec 11Reply
queenish97
@sbshu Iāll keep that in mind thank you! And would I be able to use a different shipping address so we can avoid the same incident happening a second time ?
Dec 11Reply
sbshu
@queenish97 Iāll ship it anywhere in the continental United States.
Dec 11Reply
queenish97
@sbshu okay thankyou. And 42 kane st west Hartford ct 06119
Dec 11Reply
sbshu
@queenish97 ok. Whatās your name though? š
Dec 11Reply
queenish97
Ish Ruiz
Dec 11Reply
queenish97
@sbshu
Dec 11Reply
sbshu
@queenish97 this is shipping today via UPS
1Z 1E0 74X 12 9115 3974
Dec 13Reply
queenish97
@sbshu thank you
Dec 13Reply
sbshu
@queenish97 I tracked your package this morning and itās scheduled to deliver by end of day tomorrow. Can you please confirm receipt of the kit when it arrives? Thank you.
Dec 16Reply
queenish97
@sbshu still havenāt received anything. Not sure if it got delayed due to yesterdayās snow storm š¤
Dec 18Reply
sbshu
@queenish97 I just tracked the package and it was delivered at 2:28.
Dec 18Reply
queenish97
@sbshu thatās weird because I been here all day and not one person came to deliver anything
Dec 18Reply
sbshu
@queenish97 you have the ups tracking number. You can check it yourself online.
Dec 18Reply
sbshu
It was signed for by someone with the last name of McLeod
Dec 18Reply
queenish97
@sbshu thatās not even my last name.. thank you Iām going to contact ups cause theyāre not doing their job right.
Dec 18Reply
sbshu
@queenish97 it says it was left at the dock
Dec 18Reply
queenish97
@sbshu there isnāt even a dock near where the address was š¤ and Iām trying to track it and it keeps saying invalid. Are the letters capitalized?
Dec 18Reply
sbshu
@queenish97 I was able to track it with lower case letters
Dec 18Reply
sbshu
@queenish97 thatās a zero not the letter o
Dec 18Reply
queenish97
@sbshu I was putting the letter lol and I was able to track it... but I never received it. Thatās not even my last name... Iām going to check around in the stores next to me to see if it was delivered there accidentally
Dec 18Reply
sbshu
@queenish97 ok
Dec 18Reply
queenish97
@sbshu none of the stores have it I tried to file a claim to report the package missing but when I tried it said the package is still in transition of delivery š¤ Iām not sure why. Idk if you would like to try yourself because it gives the sender and receiver an option to file. So that way even if I donāt receive it they will reimburse you your money as well as mines
Dec 18Reply
sbshu
@queenish97 Im more concerned about you getting your kit.
Dec 18Reply
queenish97
@sbshu I just feel really bad because you already sent a kit and then had to resend another one on your expense and I feel like you should Atleast get paid for it. I know itās an inconvenience to me but itās not your fault you tried to make it better and i appreciate it. Hopefully it turns up it will really make my day but if it doesnāt Atleast I know you tried to give great customer service and Iām super great full so thank you
Dec 18Reply
sbshu
@queenish97 did you get your kit?
Dec 20Reply
queenish97
@sbshu no
Dec 20Reply
cutehosiery
Hey,there. You bring sunshine to the Poshmark Family. I like men's style jewelry. Because they bring me good luck. I hope the luck will always be with you. Happy Poshing.
Feb 14Reply
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