Meet your Posher, Katherine

Name: Meet your Posher, Katherine
Brand: Meet the Posher
SKU: 616917d2e80dec5b7f2a11c1
Availability: OutOfStock

Meet the Posher

Size

Not for sale

Like and save for later

Hi! I'm Katherine. Thanks for stopping by! Feel free to leave me a comment so that I can check out your closet too. :)

Category

Women

Other

Shipping/Discount

$7.97 Expedited (1-3 day) Shipping on all orders

45 Comments

moxierae13 Hi Katherine, have you heard from Poshmark on the price adjustment? Thank you. 😌

Oct 22Reply

kpmew71 @moxierae13 Hi! I'm new to Poshmark and didn't know how to message you directly so I appreciate you reaching out! I did hear from Poshmark and they told me they can't do a partial refund and they will give me a $10 credit if I want to keep my order or I can return the order and they will pay the shipping. I have until Oct. 26. Still deciding what to do. Thank you for all your help with this.

Oct 22Reply

moxierae13 @kpmew71 Hi I am so glad I messaged you. I saw that the case was closed and I couldn't respond anymore. ok well if they won't credit you $20, which would bring the price to 25.00 as you and I agreed on. you could accept the order and I could just mail you 20.00 or send you a visa gift card for 20.00. I know that means you are trusting that I send it to you, but I assure you I will! I don't play games and I am honest. I don't know why they only offered you a 10.00 credit that is strange.

Oct 22Reply

moxierae13 @kpmew71 let me know what you think. if you opened a new case, I suppose you could ask Posh if they would credit you 20.00 and that the seller agreed to a 20.00 reduction. but I am still new to Posh and so I don't know about re opening cases.

Oct 22Reply

kpmew71 @moxierae13 Thank you. I would appreciate you doing that. I still would like to give you a great review. (Please let me know where would be the best place to leave one.) You have been so wonderful to work with and I would order from you again. You have other pieces that I'm definitely interested in ordering. You have a lovely selection. Yes, I agree about the credit from Poshmark. It is strange! I declined it and they offered a return label, but I still want to keep the pieces.

Oct 22Reply

moxierae13 @kpmew71 ok so then you need to Accept the the order as is for the 45.00 and that is where you can rate the 5 stars. I will get you the 20.00. I have your address from the original sale and I will mail it tomorrow. Or do you have Zelle with your bank?..I could Zelle you the 20.00.

Oct 22Reply

moxierae13 if you prefer to call me to discuss this I can give you my cell #. I want to make this way and make you feel comfortable as well

Oct 22Reply

kpmew71 @moxierae13 Sounds good. Poshmark won't let me accept the order from the app so I just emailed Support and told them that I want to keep the order and that I don't want anything to reflect negatively on your shop. I'm waiting to hear back. Yes, if you could mail me the gift card that would be great. I appreciate it.

Oct 22Reply

moxierae13 @kpmew71 ok let me know what Posark support says. If I open a case. options are "report problem with Return" or "release payment". so let's see what they tell you. all we want them to do, is give you a 20.00 credit, not a 10.00 credit. if they need to contact me, yes please have them do so. I am agreeing to the sell price of 25.00. I hope Posh will just fix it they should respond to you by tomorrow morning, they are pretty quick. let.me know what they say or do.

Oct 22Reply

moxierae13 I am sorry for all the confusion, but I suppose this is a learning experience for both of us! I appreciate your kind words and patience in all of this! BTW, do you wear brooches at all?

Oct 22Reply

kpmew71 @moxierae13 Unfortunately, they won't do any more than a $10 credit. They won't offer me a partial refund...either I return it or I keep it.

Oct 22Reply

kpmew71 I contacted them just now to ask to close the case and to let them know I will keep the order. I wish they could be more helpful with all of this.

Oct 22Reply

kpmew71 Thanks for your attention to all of this. I'll let you know what support says tomorrow. Thanks so much.

Oct 22Reply

kpmew71 @moxierae13 You're welcome! I appreciate you taking good care of me and troubleshooting this for me. It's so much appreciated. Yes, I do love vintage brooches. :)

Oct 22Reply

moxierae13 @kpmew71 sounds good to let me. they may not give you more 10.00. I wish they were more helpful, kind of disappointing. but who knows what support will say tomorrow. if they won't make the proper adjustment. then I suggest you accept the order, and you can rated the order and I will mail you the 20.00 as we discussed and a little gift to for your troubles. Thank you, now we wait for Posh to respond

Oct 22Reply

moxierae13 Hi Katherine, and word from Poshmark support? I was thinking maybe I need to email them as well.

Oct 23Reply

kpmew71 @moxierae13 Hi! I have not heard back, which I'm really surprised about. Should I contact them again?

Oct 23Reply

moxierae13 @kpmew71 yes I think you should and I will email this evening too. are 2 or 3 hours ahead of me? I want Posh to give us an definite answer on if they will credit you 20.00 and reduce sale price to 25.00. Then we will know we will know how to proceed. make sense?

Oct 23Reply

moxierae13 if they won't reopen the case and adjust the price to 25.00, give you a 20.00 reduction. then I would say you would accept order the order as is for 45.00 and I mail you the 20.00 gift card as we talked about. I'm surprised they haven't responded to you yet.

Oct 23Reply

kpmew71 @moxierae13 hi there! yes, I totally agree. problem is Poshmark won't let me close the case. When I try and close the case manually, I get a message saying I need to contact support. I'll email them again and will see if they can get this taken care of.

Oct 25Reply

kpmew71 I just sent them another email. Will let you know when I hear back.

Oct 25Reply

kpmew71 Yes, they told me specifically by email that they can not issue me a credit more than $10. Maybe they would be more flexible if you contacted them? They have not been very helpful.

Oct 25Reply

kpmew71 I asked them specifically to give me a $20 reduction in the price (and that you had agreed to that), but they told me by email (I talked to a woman named Brooke), that they can only give me a $10 credit. They said either I keep the item and they will give me a $10 credit, no more, or I return the items.

Oct 25Reply

kpmew71 Yes, maybe it would be helpful if you reached out to them. They aren't flexible on this at all. I'm located in Wisconsin so it's 9 pm where I am. Thank you for all your help.

Oct 25Reply

moxierae13 @kpmew71 Hi there, ok, I just emailed support tonight, so let's hope they get back to me tomorrow! I asked them to please read the comments between us in the case that was opened. it states that we agreed on a 20.00 reduction and how can Posh make that happen. I have a feeling Posh won't make the adjustment,.but I could be wrong. I'll let you know as soon as I hear from them.

Oct 25Reply

kpmew71 @moxierae13 You rock!! Thank you!

Oct 25Reply

kpmew71 Hi! I just got an email from the generic Poshmark Support: "We hope this email finds you well. We are reaching out to follow up on your approved return request for "Mid century 1950's Lisner Checker Set -Green/Gold". We currently see that your return has not yet been scanned as shipped. This is a friendly reminder that your approved return will expire if not shipped within 24 hours. In case you were unable to receive the first label, please use the shipping label attached to this email."

Oct 25Reply

kpmew71 "Once the item is safely returned to the seller, we will cancel the order and process your refund. If the return is not scanned as shipped after 24 hours, the return label will be cancelled, your payment will be released to the seller, and a refund will no longer be available."

Oct 25Reply

kpmew71 Hi @moxierae13. Poshmark got back to me and they marked the order delivered. They would not lower the price as you and I had asked.

Oct 27Reply

moxierae13 @kpmew71 I sent my inquiry Sunday night and still no response. I suppose Posh wouldn't open the case, they probably have too many to deal with. ok so you still want to keep it, correct? If so then I need to honor our agreement that we had discussed when the case was open.

Oct 27Reply

kpmew71 @moxierae13 Thank you. Yes, I do want to keep it. Yes, if you could sent the gift card I am happy to give you a good review. (Can you direct where to leave one?) Thank you for the fantastic customer service through all of this. You are so wonderful to work with and I look forward to ordering from you again in the future. You rock!

Oct 27Reply

moxierae13 @kpmew71 ok, I'll get a gift card and mail that to you..I have your address from the original shipping label. it should be mailed Thur, I'll go pick one up tomorrow night. you can leave a review where you accepted the order. there are "Stars" you can highlight if that makes sense. plz don't mention in the review that I gave a 20 credit...I don't need other buyers thinking thay is the norm. lol

Oct 27Reply

kpmew71 @moxierae13 Hi there! Sorry, I meant to respond sooner. Did the card go in the mail? I haven't received it yet. Thanks so much for your help with this.

Nov 09Reply

moxierae13 @kpmew71 Hi, I saw your message go thru my feed and then I forgot to respond. I will mail this Fri. I will take a photo of the card and photo of the mailing envelope. I cannot send via Priority mail, that would cost me an extra $8. After I buy the gift card, pay the 2.00 fee to buy one, and Poshmark took their fee..I'll be going backwards if I pay for Priority. So snail mail is the way it will be sent. Thank you.

Nov 11Reply

kpmew71 @moxierae13 Can you give me an update on the gift card? I would like to leave you a good review and do business with you in the future, but this long wait is discouraging.

Nov 30Reply

moxierae13 @kpmew71 sorry for the tardy reply. I've been in PA dealing with a ill Aunt whom I am extremely close to, and is my last true family member (my dad's sister). I return home red eye tonight, will remail tomorrow. if you provide me an email as I said I have a photo front & back of card and can send you that email so you know what coming.

Nov 30Reply

moxierae13 @kpmew71 I originally mailed it the 12th, I left in a mad dash on the 13th. I forgot to put a stamp on it so it was returned to my PO box, which no one checked for a week and I was inform I had mail returned due for postage, go figure! it's been a cluster to say the least. I also included a short note to you as well, so starting over tomorrow. with a 12/1 postmark you should see that by the 6th? my best guess. plz confirm when it arrives.

Nov 30Reply

kpmew71 @moxierae13 Hi there. I got your letter today. Thank you for sending that. If it would give you piece of mind, I can send you additional photos of the missing stones. I have no reason to lie or be dishonest here. The reason I offered to leave a review is because I was so impressed by your customer service. I was going to simply say "moxierae13 is fantastic! Best poshmark shop on the app!" because you took the time to listen and fix this for me.

Dec 06Reply

kpmew71 I have worked in the customer service industry for many years and your dedication to your customers and doing the right thing is so awesome. The world needs more great business owners like you. Hope you have a nice holiday season.

Dec 06Reply

moxierae13 @kpmew71 Hi there, well I nailed that on the head, I said you should get the envelope by the 6th and you did! maybe I need to play the lotto, lol. Katherine I believe you, I truly do, it just taught me a lesson to ask more questions in the future. I've had very few returns on PM and 2 of them due to color! the buyer saying it wasn't red, or burgundy, clearly color is subjective, lol.

Dec 06Reply

moxierae13 @kpmew71 I had a woman send back a ring cuz she said it was the wrong size, when I clearly show the size in my photos with a ring sizer. people amaze me sometimes, lol. I do have been in customer service and have been a business owner for a number of years. PM is a hobby...I am happy if you want to leave a review. I have no ill feelings and I appreciate your kinds words, thank you!😊 Merry Christmas 🌲🎄

Dec 06Reply

kpmew71 @moxierae13 Sorry for the delay! Life got busy and I got behind! Thank you for everything. You are so awesome! I hope you have a very merry Christmas and a fantastic New Year!

Dec 16Reply

moxierae13 @kpmew71 awe thank you! Wishing you a wonderful holiday and a fantastic 2022!! 😊🎆

Dec 16Reply