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kaylajo19
kaylajo19
Updated Dec 11
kaylajo19
kaylajo19
Updated Dec 11

Meet your Posher, Kayla

Meet the Posher

$0

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Hi! I'm Kayla. Thanks for stopping by! Feel free to leave me a comment so that I can check out your closet too. :)
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11 Comments
studioitera
studioitera Welcome to Posh !Hope you are loving it !
Dec 11Reply
kaylajo19
kaylajo19 @studioitera ordered 2 things 1 was completely wrong. I clicked order not as described and they paid her anyway. not sure what I did wrong but now stuck with an item 2 sizes too big. not sure how this site works I guess
Jan 04Reply
studioitera
studioitera @kaylajo19 hi Kayla -did she send you the wrong item? On Poshmark you can not return an item if it doesn’t fit- however if she sent you an item not as described you can open a case- email Poshmark support and explain the situation and that you are not familiar with it and see what they do.
Jan 04Reply
kaylajo19
kaylajo19 @studioitera it was the wrong item. i pressed a brown and blue plaid skirt and she sent a red and black plaid but different style. not even close
Jan 04Reply
kaylajo19
kaylajo19 @studioitera how do I open a claim?
Jan 04Reply
studioitera
studioitera @kaylajo19 when your order gets delivered - if you go into my purchases you will have the option to either accept the order or submit a claim.
Jan 04Reply
studioitera
studioitera @kaylajo19 you choose problem order inquiry and then state the reason- If the order was already accepted send an email to Poshmark support- did you contact the seller at all and explain the situation?
Jan 04Reply
kaylajo19
kaylajo19 @studioitera i didn't see where I could send an email. I clicked the "order not as described" and didn't release the funds. i didn't hear anything back so I looked today and it was marked as complete or delivered
Jan 04Reply
studioitera
studioitera @kaylajo19 go into that purchase - click on problem order inquiry and it will give you the option to contact Poshmark support
Jan 04Reply
kaylajo19
kaylajo19 @studioitera great I'll try that thank you!
Jan 04Reply
studioitera
studioitera @kaylajo19 any time Kayla.
Jan 04Reply

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About the seller

kaylajo19

@kaylajo19

Last Active: May 17

Longmont, CO
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About the seller

kaylajo19

@kaylajo19

Last Active: May 17

Longmont, CO
View Closet

1

Listings

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Sold Listings

--

Avg. Ship time

--

Love Notes