Meet your Posher, Kirsten
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Hi! I'm Kirsten. Some of my favorite brands are Coach, The North Face, Michael Kors, PINK Victoria's Secret, and Nike. Thanks for stopping by! Feel free to leave me a comment so that I can check out your closet too. :)
Shipping/Discount
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styledhanger
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2 others
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11 Comments
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jessica__k
Welcome to Posh! Please check out my closet, I have some of the brands you like!
Dec 11Reply
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staceypollock5
Hi, thank you so much for your purchase. I'll have them shipped out very soon ❤️
Sep 25Reply
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kfheger
@staceypollock5 hey there, the bundle I purchased showed up today but there was a $70 postage owed so they wouldn’t leave it unless I paid for it. I’m not sure that I should be responsible for that. I paid shipping already so I’m just a little confused.
Oct 01Reply
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staceypollock5
@kfheger $70 that's crazy. I'll definitely contact poshmark. I have no idea why they didn't say anything at the post office.
Oct 01Reply
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staceypollock5
@kfheger I've contacted Poshmark to let them know what's going on. I should hear back from them soon. I'm so sorry this has happened. I'm just as confused bc this has never happened to me either. I'm definitely working on the issue though, so I'll be back in touch very soon.
Oct 01Reply
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staceypollock5
@kfheger .
If the buyer does not want to delay getting their item, we kindly ask that they please accept the order and pay the additional postage fees. Then, send us a photo of their receipt and we would be happy to reimburse them the additional postage fees in Posh Credits!
If they do not want to pay the additional postage fees, we understand! Please have them refuse the package and it will be sent back to the seller, who will need to repackage the item properly and request a new shipping.
Oct 02Reply
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kfheger
@staceypollock5 for $70 though?! That’s insane! I was not at home at the time it was delivered (I was at work) so my brother had to call me to ask what to do. He didn’t have the money to pay for it & I couldn’t do anything in that moment so the postal lady took it back which I guess means I rejected it... so they are sending it back to you I guess.
Oct 02Reply
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staceypollock5
So Posh reached out to me, and the message above is basically what they said. They gave me those two options. I'm really sorry for the inconvenience this has caused, I know it really sucks.
Oct 02Reply
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staceypollock5
@kfheger Ok hun. We will find out soon lol.
Oct 02Reply
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staceypollock5
Hey girl, I got the package back today😃. I'm going to request the new label and have it sent back out first thing in the morning. Thank you so much for being so patient with me and understanding ❤️
Oct 05Reply
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kfheger
@staceypollock5 of course! Thank you so much for communicating with me!
Oct 06Reply
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