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Hi! I'm Posh. Thanks for stopping by! Feel free to leave me a comment so that I can check out your closet too. :)
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Posh Protect: Buyer Protection Policy
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14 Comments
tac66
Welcome to Poshmark! I wish you good luck with your closet! . @tac66
Mar 18Reply
tball1961
Good morning, I am going to have to delay shipping of your order due to illness. If you needed it for Christmas or if for any other reasons, I will have the order cancelled. I truly understand and I am sorry.
Just let me know what you want me to do.
Sincerely,
Teresa
Dec 18Reply
100shop
@tball1961
Hi I just had a chance to read your message. Not a problem. I am looking forward to receiving it but I don’t need it by Christmas. Please focus on getting well- I hope you will feel better and get well soon 🙏
Just keep me posted
Dec 19Reply
100shop
@tball1961 Hi Teresa
How are you feeling? Do you have any idea when you will be sending the cosmetic cabinet?
Dec 27Reply
tball1961
@100shop hi, I shipped your order today.
Thanks again for waiting for it.
Sincerely,
Teresa
Jan 03Reply
100shop
@tball1961
Sounds good!
You’re welcome
Jan 03Reply
100shop
@tball1961
Teresa
I received the cosmetic cabinet today and I am SO UPSET!!! I waited patiently for almost a month!! I received it BROKEN!! I could see it must not have been wrapped or protected properly-the bubble wrap wasn’t even wrapped around it when I opened the box!
I am very very UPSET because I passed up other opportunities waiting patiently for you to send this one. This one was the color I wanted. Hi am just SO DISAPPOINTED I CANNOT BELIEVE IT!
☹️☹️ I can send it pictures
Jan 05Reply
tball1961
@100shop I am so sorry I even had the postman at the post office pack it for me so that this very thing would not happen.
I will contact Poshmark about giving you a refund. Please know that I didn’t send it broke. I would never do that. Being new on here I value my reputation. Again I am sorry and will contact Poshmark to make it right.
Sincerely
Teresa
Jan 06Reply
100shop
@tball1961
Well I don’t believe that you sent it broke. I am upset because I had other opportunities to get this same one (white) But are Sold. I really needed this! I don’t know how I could get you pictures. I am pretty new at Posh too. I purchased a few items in March and last month. I don’t know what you plan on doing with this cabinet. I suppose I could somehow glue it together. But of course it wouldn’t have much value then. I would be willing to pay you something for it. Let me know.
Jan 06Reply
100shop
@tball1961
Also I thought I seen somewhere that when you shipped it - it was insured up to $100 - not sure if it’s just for lost items ??
I really don’t know how that works.
But I guess you could look into it
Maybe you could get paid for your cabinet?
Jan 06Reply
tball1961
@100shop I already contacted Poshmark of course I had to fill out a form to explain what happened there no such thing as just calling them. They are supposed to get back to me within 24 hours. I will keep you updated.
Jan 06Reply
100shop
@tball1961
Yes unfortunately gone are the days of calling and talking to someone on the phone! Once in a while you can. Well
yes please let me know. They send me a
message when I receive an item- and I am supposed to click that I received it and they would release funds. I haven’t done that. Also I guess there is a place for me to report it broken too. I just
contacted you first.
Jan 06Reply
tball1961
@100shop hi, I’m just touching base with you. According to Poshmark you have been refunded your money. I hope this resolution is alright with you.
And again I am so sorry that the organizer came to you broken.
Have a Good Friday!!!
Sincerely,
Teresa
Jan 07Reply
100shop
@tball1961
Hi Teresa
Thanks for following up with me.
I am Happy that Posh resolved everything very quick and smoothly.
I know things happen beyond our
control sometimes. So I do believe it happened in shipping and the poor
handling. Well I am at peace about it and am happy you are feeling better 🙏
Take Care
Jan 07Reply
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