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rae1000
rae1000
Updated Jan 02
rae1000
rae1000
Updated Jan 02

Meet your Posher, Rachel

Meet the Posher

$0

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Hi! I'm Rachel. Thanks for stopping by! Feel free to leave me a comment so that I can check out your closet too. :)
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retrorandy
retrorandy likes this
21 Comments
retrorandy
retrorandy Hi Rachel @rae1000 Looks like you received your beautiful Sweater...I have never mailed any purchases to your location but I'm sure its lovely there! Please go ahead and accept your package when you get a moment and also let e know if all is good..Thank you so much!
Jan 18Reply
rae1000
rae1000 @retrorandy hi - sorry for delayed reply - opened package tonight and without even opening the inner bag, there is a really strong odor of mold/mildew - would like to return this - knew it was not new, but moldy is a problem
Jan 20Reply
retrorandy
retrorandy @rae1000 good evening Rae, sounds like it's a problem with a recycled shipping box which I strongly apologize! The actual sweater has always been in Sunny California with no issue of mold or mildew.. I would be willing to compensate, with a credit of 10% towards dry cleaning. I try and recycle boxes but sometimes as with this it's not worth it, I truly am sorry.
Jan 20Reply
rae1000
rae1000 @retrorandy washed it per instrux and came out fine - all is good -
Jan 20Reply
retrorandy
retrorandy @rae1000 omg! I'm so happy! Burn that damn box !!! Haha!! Enjoy you weekend and thank you for update and nice rating, much appreciated 👏🏻♥️👏🏻
Jan 20Reply
now_own_this
now_own_this @rae1000 Hi, thank you for your purchase. I’m hoping to have it shipped out tomorrow. I believe my post office is open a half day. Wear it in good health. Blessings!
Feb 23Reply
kamari_closet
kamari_closet Hi Rachel. Thanks for ordering the boots. I think you’ll love them! I shipped them today so hopefully you’ll get them in a couple of days. Thanks again.
Dec 20Reply
skatemcnamara
skatemcnamara Thank you Rachel I will ship your boots first thing on Monday! Happy Poshing! 💖
Jan 18Reply
rae1000
rae1000 @skatemcnamara Thank you for fast shipment. I was sick in bed most of this week and just opened the box today. The boots are in amazing condition and are so beautiful , but they are not a size 10. I cannot wear these, as I wear US L 10 in Martens. Let me know how we should proceed.
Feb 02Reply
skatemcnamara
skatemcnamara @rae1000 Hi Rachel! Oh wow! I am truly sorry. I was surprised when I read your comment. Which forced me to go back and look at the size chart for Dr. Martens. As it turns out, it was truly an honest error on my part. I had showed the photo of the size on the boots in my listing, saying EU 41/UK 7 - which I thought were a women’s US 10. Upon further research, they are, in fact, women’s size 9 US.
Feb 02Reply
skatemcnamara
skatemcnamara I’ve never had an issue with a sale before, so I have reached out to Poshmark to inquire how to proceed. From the FAQs, it appears that you may have to open a return request on your end. I am happy to cooperate in whatever way possible to facilitate getting this resolved. I’ll keep you posted as soon as I hear from Poshmark and we can go from there.
Feb 02Reply
skatemcnamara
skatemcnamara I sincerely apologize, and will absolutely make it right. I’m hoping we can get a label for you to ship them back to me, and we can refund your full purchase price.
Feb 02Reply
skatemcnamara
skatemcnamara @rae1000 - Hi Rachel. Well, I heard from Poshmark and I’m not happy with the response.
Feb 02Reply
skatemcnamara
skatemcnamara “Hi Shannon, Thank you for reaching out to us! It looks like the funds have already been released to you for this order. Once the funds are released to the seller, the sale is complete and cannot be reversed for a return or refund. We do want to assist you in ensuring that your buyers have a great experience on Poshmark! If they have any concerns about their order, please have them reach out to us directly so that we can better assist them.”
Feb 02Reply
skatemcnamara
skatemcnamara Do you want to reach out to them to see if they will resolve it? If not, I’m not sure what we can do. Maybe you can ship them back to me and I will Ven-mo you a refund....I feel terrible about this!
Feb 02Reply
skatemcnamara
skatemcnamara @rae1000 - alternately I suppose you could list the boots for sale and I could buy them back from you.
Feb 03Reply
rae1000
rae1000 @skatemcnamara Hi: Let me try reaching out to them directly and see if we can resolve this issue. I hate to list them and have you buy them, because then we are both going to lose a chunk of the cost to Poshmark when there was no actual sale involved. I will send an email to them tonight and will let you know as soon as I have back from them. Thank you.
Feb 04Reply
skatemcnamara
skatemcnamara @rae1000 Awesome, thank you!
Feb 04Reply
kaleyheider
kaleyheider Hi, it’s nice to meet you!❤️
May 03Reply
biggdaddy40
biggdaddy40 Thanks love will ship today 🤗
May 08Reply
rae1000
rae1000 @biggdaddy40 Thanks! A pleasure. Stay safe.
May 08Reply

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About the seller

rae1000

@rae1000

Last Active: Jan 06

East Kingston, NH
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About the seller

rae1000

@rae1000

Last Active: Jan 06

East Kingston, NH
View Closet

1

Listings

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Sold Listings

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Love Notes