Meet your Posher, Ruth
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Hi! I’m Ruth
Greetings!
I absolutely adore Vintage Items
They are a salute to the past!
Shipping/Discount
monolidi
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21 Comments
ps_collective
Hello! my name is Brenda, I am a posh ambassador here on poshmark. I want to be one of the first to welcome you to Poshmark! we are a great community here! if you have any questions about anything regarding to Poshmark selling or buying, I'm your girl! let me know and again welcome and feel free to browse my closet for tips on how to sell. 💜🙂 click ➡️ @prime_style to see my closet.
ruth_mastro
@prime_style hello I need your assistance on a purchase I made on July 28 I paid it stated I received today never received
SOS
ps_collective
@ruth_mastro You did not order this from me correct?
ruth_mastro
@prime_style no thx go answering
ruth_mastro
@prime_style that was thx for answering
ps_collective
@ruth_mastro okay Ruth no problem I'm so happy even if it was me I would definitely fix the problem but here's what you can do on your end, so under your settings under your Poshmark settings it's the right top tab in your Poshmark page go under orders and click on the order that this is about
ps_collective
@ruth_mastro sorry wrong info under your postmark settings go down to "my purchases" (click on that) then look for your order click on it, then all the way down on the bottom of your order details there is a button that says problems, click on that and then click the necessary thing for this would be order is delayed, click on that and follow instructions from there, if you have any more questions please feel free to ask I'm here most of the night.
ruth_mastro
@prime_style I cannot pull up detail page
I let Poshmart know I told them they sent email stating it wasn’t yet shipped even though it states delivered
However they did mot update the page
So I have no way to see update or even check on my item
I’ve sent 4 emails
Can you help me thx Ruth
I saw u were my ambassador
First time user I’m so frustrated
ps_collective
@ruth_mastro I get it, there's nothing I can do for my end being a passion basseter I would just tell you to get in touch with marshmark email them they will email you back unfortunately there's no customer service number to call you just have to email them. I'm so sorry for your frustration did you get ahold of the seller?
ps_collective
@ruth_mastro maybe try uninstalling Poshmark app and reinstalling it again because it should be able to work where you can see your order details
ruth_mastro
@prime_style can I get an email address for them
Thx so much
ruth_mastro
@prime_style can I have that email address?
ps_collective
@ruth_mastro did you not email Poshmark already? if you're not available to do that let me go ahead and get that email address for you it's available on the app but let me look.
ps_collective
@ruth_mastro hi Ruth so I found out that if you Google customer support for Poshmark there's a number that pops up. I hope this gets worked out for you have a great day! 💜🙌🏻🤗
ps_collective
@ruth_mastro also it's only been a day since you contacted Poshmark and usually you got to give him one to three business days they usually get back to you within 24 business hours but definitely give him a little bit of time they always answer back always always they are awesome but definitely Google that and you'll get the phone number you can call that, I haven't ever tried to call that number. but it's a Poshmark number
ps_collective
@ruth_mastro them not him. sorry typo
ruth_mastro
@prime_style Thankyou I’m just nervous as first time user and this is a special gift for an event I’ll wait then. Thx
Ruth
ps_collective
@ruth_mastro no problem definitely call them today though I think that's important
monolidi
Happy poshing!!🥳 Feel free to come check out my closet if you’d like! Have a great day☺️
luxurycheaper
Welcome to Poshmark! Enjoy Shopping & selling here :). If you have any questions about selling & shopping here we'll try to help. We sell designer bags, wallets & accessoriessuch as LV, Gucci, Chanel, Prada and many more. 10% OFF your first order. Check out our closet and we'll check yours. We are open to wholesale & Resellers. Happy Poshing ❤❤❤.
ruth_mastro
To the folks who who like to check authenticity, please run the date stamps as pictured!
PS I do not appreciate counterfeits either!
I take pride and integrity in my few posts!
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