Meet your Posher, Sierra
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Hi! I'm Sierra. Thanks for stopping by! Feel free to leave me a comment so that I can check out your closet too. :)
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18 Comments
riverahyle
Order #: 611b529ded2f3f50f436a6f7
Hello.. I have not received the above order I purchased from you. Apparently there was some shipping issues and the item was shipped back to you, which you should’ve received by now. Please let me know what the status is on this as soon as possible. Thank you
cc_jade
@riverahyle my sincerest apologies! I will call after work today and find out what's wrong. this is my first sale and I followed the instructions so closely! apparently I missed something, I'll work that out today.
riverahyle
@cc_jade okay thank you
cc_jade
hey there! I unsuccessfully attempted to get on the phone with the post office, but then Poshmark sent me another label so I labeled it and scheduled to pick up again. But they still didn't come and pick it up. I'm going to schedule a pick-up for tomorrow again. Maybe I scheduled it wrong somehow. I haven't given up! you got stuck with the new girl LOL!
cc_jade
@riverahyle
riverahyle
@cc_jade You’re lucky I’m patient Lol.. I’m kidding but I am pretty patient as long as there’s communication it’s all good!
cc_jade
@riverahyle I DID IT. The usps website where I scheduled the pickup was having issues and I thought the request went through. It did not. I have been on and off the phone all day trying to find a person to ask about it and finally just called my small town post office. If you ever need real help with something like this, ALWAYS call the small town office. I learn something new every day!
cc_jade
Thanks for being the best first costumer a girl could ask for. I've worked out the kinks and now I sort of know what I'm doing, can you believe it? I don't want to celebrate too soon, but it looks like I can say it will be on its way tomorrow 😊
riverahyle
@cc_jade Hello… What is the status in this item please? Thanks
cc_jade
@riverahyle Hi again :) It looks like they took it today or yesterday evening. I don't want to get my hopes up that it will stay in transit but I followed the directions very closely so I can't think of anything that would keep it from going through. If it doesn't, you're more than welcome to cancel the order.
riverahyle
@cc_jade Thank you for the update. Do you have a tracking number by any chance?
cc_jade
@riverahyle Well... turns out they didn't pick it up. I looked out my back door and it was just out of sight. I found it last night. My roommate must have moved it. I'm going to call them again today and ask again what's up. I'm also going to see if I can waive the shipping fee for you. If not, I will send it to you directly.
riverahyle
@cc_jade okay cool thank you for the update. I really appreciate everything you’re doing!
riverahyle
Hello.. Apparently USPS attempted to deliver the package but I wasn’t home to receive it so they left a notice on my door for me to pick up the package at my nearest post office, which is fine..
Problem I have is that, the USPS notice says it requires a payment of $18.40 for postage due and I shouldn’t have to pay anything. I’ve already paid you for this item so not sure what is going on please help!
cc_jade
@riverahyle My goodness! I don't think I've ever known anyone have to work as hard for a pair of shorts as you, poor dear! You most certainly should not have to pay for the shipping, and certainly not that much. I checked on the delivery status earlier today and could see that something might go wrong, so I've already been in contact with Poshmark support today and I will let you know AS SOON as I know what to do.
riverahyle
@cc_jade Okay thank you.. I appreciate everything you’re doing and thank you for responding to my messages. I’ve already had to cancel another order due to lack of communication from the seller I’m glad I don’t have to do that with you.
So again, thank you, thank you very much!
cc_jade
@riverahyle still no response from Poshmark. I'm going to call USPS directly first thing in the morning.
riverahyle
@cc_jade Okay keep me posted thank you.
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