Meet your Posher, Sophia
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Hi! I'm Sophia. Some of my favorite brands are lululemon athletica, Free People, Anthropologie, and Athleta. Thanks for stopping by! Feel free to leave me a comment so that I can check out your closet too. :)
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19 Comments
offres
Hi! You recently purchased the Teva slippers from my closet. It says that USPS tried to deliver the package today but it’s now being sent back to me because “ the forwarding order for this address is no longer valid” meaning that it is not your address anymore. Let me know if the address you used is correct. I think you can call USPS and have the package redelivered. If not, it will come back to me and you would have to purchase it again with the correct address. Thanks!
16sophiasmith
@offres Hi! Thank you so much for messaging me! That address is my address but I am subleting a room so sometimes the delivery is funky. You can either just charge me for shipping and take them back or I can call tomorrow and try to figure it out. Thank you so much!
offres
@16sophiasmith thanks for the quick reply. You have the tracking number so call your local post office tomorrow and I’m sure they can redeliver it. I think poshmark will charge you for the shipping (never had this happened to me before) or I can print out a new label and send it back. If you could leave a note on your door for USPS that would be great. Keep me posted tomorrow! Thanks again.
16sophiasmith
@offres hi! I tried calling USPS and for some reason I can’t get them to hold it at the local post office and they are closed until Monday. I will call again then but if it ships back to you will you let me know and I can give you another address or we could work out a refund and I will just have payed for shipping?
offres
@16sophiasmith sounds good, no problem. I did some research and I think I can just print out a new label and ship it back to you. Monday is Labor Day so most likely it will be closed. If you can’t pick it up, once I get it back, I can let you know and you can update your shipping address to a new one. I’ll confirm with you the address and then use that label to ship it to you. We’ll figure it out no worries! Hope you enjoy the long weekend!
16sophiasmith
@offres thank you SO much for being so helpful and flexible!! I really really appreciate how helpful you have been this whole time!
offres
@16sophiasmith hi, it looks like the post office is sending it back to me. As soon as I get it back, I’ll message you and we can update the address and go from there. Have a great week!
offres
Hi, I got the package just now. Can you update your address and let me know so I can recreate the label? Thanks so much!
sophaloafsmith
@offres thank you so much for getting back to me!! I would love to send you my new address! Just wondering if this is a public forum
offres
@sophaloafsmith don’t send it to me! Just update it on your profile and let me know when you do. I will print out a new label and if it’s the same as the old address, I’ll reach out to poshmark support for them to update it on the order.
offres
Hi, let me know if you were able to update your address on your profile. I will compare it to the old address on the order and if it’s different than we know the system updated it. If not, I will reach out to posh support for them to update it for us. Thanks so much!
sophaloafsmith
@offres hi again! So sorry that this is taking me so long I had to change my email to change my address. It takes them a day to verify emails. I will send you a message right when my address changes so you can ship! Thank you so much!!!
offres
@sophaloafsmith no worries at all! I’ll be on the look out for your message. We’re almost there hahah!
sophaloafsmith
@offres finally got the address changed!! Thank you SO much for your patience!!
offres
@sophaloafsmith awesome! Let me try to print out a new label and I’ll get back to you with an update.
sophaloafsmith
@offres thank you!!!
offres
@sophaloafsmith hi, I contacted posh support and they said they emailed you to confirm your new address. As soon as you reply to their email, I will get an email with a new label reflecting the new address so be on the look out for an email from them.
offres
Hi again! I got the new label and since you confirmed the address with poshmark, we should be good this time. Shipping it out today. Thanks again for your patience with this.
sophaloafsmith
@offres you are the best!!! Thank you so so much!!
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