Meet your Posher, Wilhelmina
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Hi! I'm Wilhelmina. Thanks for stopping by! Feel free to leave me a comment so that I can check out your closet too. :)
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10 Comments
loriann3548
Hi! Welcome to our community! My name is Lori and I'm a Poshmark Ambassador and I'm here to help you with any questions you may have. Enjoy visiting others closets and listing your own items! Adding followers adds customers! Happy poshing!
macadakar
Hi Wilhelmina, I’m showing the Chico’s top you ordered from me was received 6 days ago. If there aren’t any issues with this purchase, would you please accept the order so Posh will release payment. I hope you are happy with your new top!
Thank you kindly, Rebecca 😊
johxzavncxp
@macadakar Sadly I have been trying to return it ,as much as I would have loved it I was disappointed that the bust area was 54 inches and the hip 44 as you know chicos 3 xl has a hip size as 45=46 it was too tight.I have been on with customer support 6 times and no real help because on my computer the part where you have a problem it freezes up when you try to submit.!
I will be happy to return it you as your address is on the box. I am really sorry, I loved the print!!
macadakar
@willobees I’m sorry to hear the top didn’t work for you. It’s very important to me that my customers are happy with their purchases. I have never had a return before, so unfortunately I do not know how to make that happen. I’m working today, but when I get home, I will look into it on my end. In the meantime, I hope you are able to get some assistance from Posh. 😊
johxzavncxp
the only thing I know what to do is send it back with tracking # unfortunately
the support I got was to tell me over and over to use the'problem page and I kept telling them it didn't work! I could not submit it wouldn't go through.
macadakar
@willobees Hi... I’m not seeing anything on my end. If you just return the item without going through PoshMark, I will have no way of refunding your money, as everything goes through Posh (for your security and mine). I assume you have tried to file a refund/return?
johxzavncxp
thisis so confusing how poshmark works!! yes Like I said I tried several times to do the refund bit but that page just kept freezing up and thats why I contacted support 6 times, I think you should do the same. this was my first purchase on PW I don;t like it at all.Idon't want to be out the money nor you to be out your top. /My'suppiort person was chelsea they have all the info.
macadakar
@willobees I will see what I can find out. I’m sorry your first experience has not been a pleasant one. I have to work tomorrow, so I may not be able to reach out to Posh support until afternoon/early evening.
macadakar
@willobees Hi... I promise I haven’t forgotten about you. I have not heard back from POSH. I assume you haven’t gotten any info either? One thing you could do is reposh the top and sell it to another. It’s pretty easy to do, I think. It would copy all of my pics, you can keep the description, and set the price you want to at least get your money back.
johxzavncxp
That's ok , I've given up ,I've learned a lesson , in my 70's I'll deal with it or donate it.
not crazy about poshmark at all.It's not your fault. they have a sorry website and customer support..
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