We missed our return window. So we are selling it brand new. Never used, but we took off tags. JESTER CLASSIC. Endorsed by the American Chiropractic Association, our classic Women's Jester pack has a padded laptop sleeve and simplified organization, and it stands up on its own. FLEX VENT TECHNOLOGY. The FlexVent suspension system features a flexible yoke built from custom injection-molded and flexible shoulder straps, a padded mesh back panel and a breathable lumbar panel for comfortable, ventilated support. TOTAL ORGANIZATION. A front compartment simplifies organization while maintaining storage essentials with secure-zip pockets, a tablet sleeve and key clip. On the outside, it has two water bottle pockets and a front bungee system for additional storage. COMFORTABLE CARRY. A huge main compartment holds all your books for a day at work and contains a padded 16" laptop sleeve to protect your computer from bumps and falls. Top handles allow for easy grabbing, and a sternum strap provides extra support. TECH SPECS. Dimensions: 11" x 6.75" x 17.25" (27.9 cm x 17.1 cm x 43.8 cm); Laptop Sleeve: 12.75" x 11"; Avg Weight: 1 lb 8 oz; Volume: 22 L. This item is not intended for use by children 12 and under.