Brand new, factory-wrapped. From Nisolo website: Our most functional (and sleek) bag yet. Made with the everyday commuter in mind, The Alex Backpack can truly do it all, and look good doing it. Slim, sleek design Padded lining under straps Rounded leather top handle Hidden zip front pocket for quick grab items Double zip on forward pocket with one interior pocket Zipper on back seam for laptop storage Fits up to 15” laptop Leather Working Group Certified leather 100% Living Wages, 0% Net Carbon