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darlascottage and 29 others like this

44 Comments

jessbrown091980 I understand people work and have lives. But when days go and no reply, I'm moving on and you've just lost a sale.

Feb 08Reply

lookhautecoutur Also frustrating to answer them and then have no reply at all.

Feb 10Reply

lookhautecoutur @jessbrown091980 from the potential customer

Feb 10Reply

jessbrown091980 @lookhautecoutur that's true too.

Feb 10Reply

lookhautecoutur @jessbrown091980 reposting my jeans, answered three Diff questions on one pair of jeans, drop the price to what they "offer" no sale.

Feb 10Reply

jessbrown091980 @lookhautecoutur they're just playing games at that point. If I'm that interested in something to ask a seller to do all that,I'm buying. If I'm interested and can't buy right then, I'll let them know that.

Feb 10Reply

lookhautecoutur @jessbrown091980 thats nice, lots of games . Think sellers get discouraged

Feb 10Reply

jessbrown091980 @lookhautecoutur not all buyers are like that though

Feb 10Reply

kikisflorida 😭

Feb 16Reply

jessbrown091980 @kikisflorida is that a like or no? Haha

Feb 16Reply

rockwallclimbr This is so beyond true. I'll sometimes put like a heart eyes or like a comment/question saying I'm interested but I get no response back

Feb 20Reply

3dsmom @rockwallclimbr I know I thought it was just me 😳

Mar 31Reply

angelbritton I'm a seller that always answers questions and encourage questions but don't sell something even after I've given detailed answers. It's irritating on my end too especially when I've held things. However I understand what you are saying because I have badly wanted 2 or 3 items on posh and nevery received an answer at all. I've realized that sometimes it's because the Posher hasn't been on in months or even years and left their closet open.

Apr 17Reply

angelbritton I'll let you in on somethING I figured out..if they don't answervquestons it's because they don't know the answer because they don't have the item. ChecK if it's a stock photo only. If I use a stock photo I always also post a pic of the actual item.

Apr 17Reply

jynx810 AMEN!!!

Apr 17Reply

dlg226 So true and so annoying. Hope you start having better luck!

Apr 30Reply

sparklebymelbtq Agree!!

May 04Reply

jasna81 Well said!! 👏🏼

May 07Reply

kelsalaines Don't understand this. People are weird. If you like any of my things. I will comment back within like an hour or so

May 07Reply

_gemini_moon EXACTLY! When a potential buyer asks me a question, I try to reply as quick as possible; if I'm not around said item at the time, I let them know I'll answer their question as soon as I can at least. I've had that happen to me a few times when wanting to purchase something, too, it's frustrating!

Sep 29Reply

jessbrown091980 @fattyassid it happens to me.all the time!

Sep 29Reply

_gemini_moon @jessbrown091980 Some people make no sense! XD

Sep 29Reply

yesi_posh Ugh I know so annoying!!! :/

Oct 14Reply

jessbrown091980 And also lately, after a purchase, I've been getting no response from ppl when I ask if they shipped yet or if they say they're going to soon and days go by with nothing

Oct 25Reply

lilsis1986 Agreed!!! lol I feel your pain!

Nov 26Reply

jessbrown091980 @lilsis1986 and it continues to happen!!

Nov 26Reply

lilsis1986 @jessbrown091980 bahaha it sure does 😤😋

Nov 26Reply

kw8111 I'll answer all of your questions! Lots of items I need to sell before Christmas! 😄

Dec 06Reply

wildwoods I know you havent asked me a question, but if you did and i didnt reply promptly ~ i would say please send me a reminder 🤗 if im not at my office when i see the message, it may have slipped my mind by the time i get back there. Maybe others are like that too 💖💟💖 happy poshing xoxo

Jan 31Reply

jessbrown091980 @fritzsmomnotu awesome thanks so much!

Apr 25Reply

jessbrown091980 @fritzsmomnotu girl it's sooo me n everyone knows it! If it takes a day or two to answer that's not an issue. It's when they never answer!

Apr 25Reply

jessbrown091980 @fritzsmomnotu in juniors usually an xl. But those boutique shirts do run small so probably a 2-3x I would imagine.

Apr 25Reply

jadawngeary Good point

May 26Reply

nice_matters11 🌵🙋🏻‍♀️🧩 🌵I couldn’t AGREE with you more! 🌵The lack of response has cost plp 🌵some sales. I just didn’t buy from them 🍂🎃Happy Fall 🍁 🌵🧩🌵 🌵🧩🌵 🌵🧩🌵🧩🌵🧩🌵 🌵🧩🌵🧩🌵🧩🌵 🌵 🧩 🌵 🧩 🌵 🌵🧩🧩🌵 🌵🌵 🌵🧡🧩Monica in AZ🧩💙🌵 🌵🧩❤️🌵🧩💚🌵🧩💛🌵 Spreading Autism Awareness🥰

Nov 26Reply

pretty_lady @jessbrown091980 ...I agree. A lot of these closets are inactive and posh should delete them. It’s frustrating to be interested in an item but not able to purchase because the seller no longer uses the app.

Mar 08Reply

addictionsbyali 🗣From both perspectives, I understand. It's extremely frustrating to conduct any transcation when carelessness is involved. Also, I want to thank you for the likes on the nail polishes 💫

May 09Reply

hernanli @jessbrown091980 i agree. Check out my closet. I answer questions same day

Aug 19Reply

alwaysposhible @jessbrown091980 Amen 😃! Poshmark provides the ability to put your closet “on vacation”, sadly, many Poshers don’t realize this. Also, I think it depends on how much experience/belief they have in the customer service industry. Before I was diagnosed with MS, I always held a leadership position in customer service for 33 years. Despite sleeping a lot nowadays, I ALWAYS answer within 24 hrs!

Dec 07Reply

alwaysposhible @jessbrown091980 ...it helps when buyers start their question with the “@“ & ΡosherΝame so the seller will get a notification (like I did at the beginning of this comment by noting your Posher Name). I’m sad to hear you’ve had bad experiences in the past. Your thought is spot on: the seller obviously doesn’t care about selling if they don’t respond

Dec 07Reply

lolascloset_2 @jessbrown091980 I think sometimes the people have stopped using the app and maybe that's why they don't respond? not really sure but definitely frustrating👍

Jan 28Reply

darlascottage I wish Poshmark would start removing old listings from inactive sellers. Recently, Poshmark hired a guy from Amazon…I saw some improvements. I hope they’ll start phasing out inactive listings and sellers. It’s very disappointing to order something & have it be unfulfilled & then have to wait for the funds to be returned.

Apr 03Reply

darlascottage @alwaysposhible That’s a VERY good point! Also Poshmark is working on a direct messaging system…I’m not sure when that is coming, but it’s really needed. I can’t wait!

Apr 03Reply

alwaysposhible @cottagegifts Yes, the direct messaging is now in place. When the buyer receives their package & something isn’t as described, they can message the buyer vs. accepting the item(s) - it’s on the same page. The buyer & seller can communicate directly until the issue is solved ~ ⭐️𝓐𝓵𝔀𝓪𝔂𝓼𝓟𝓸𝓼𝓱𝓲𝓫𝓵𝓮❤️

Apr 03Reply

darlascottage @alwaysposhible Thank you! I didn’t realize that it was there, I guess I haven’t had the right opportunity to use it. It’s only for problems? I mean, can I use it to give a buyer order status updates?

Apr 03Reply