Does not appear to have been worn. They have light scuff marks on the bottoms of the shoes, but this is from being tried on in the store. No scratching on the chains and no signs of wear on the area your place your feet. comes with the following 2 dust bas (1 for each shoe) 4 additional scew in heel replacments 1 dust bag for additional heels 1 shoe box (does have a little damage see pictures) comes from smoke-free home