Only used once so it is still in great condition! Nothing is wrong with the bag, I just haven’t used it as much as I thought I would. Description: Backpack with adjustable straps, top handle, 2” expandable gusset, and trolley pass-through sleeve on back. Features 2 zipper pockets on front with slip pockets and key leash, main compartment with mesh and clear zip pockets, separate padded laptop pocket (can fit 13" & 15" laptops), and hidden water bottle pocket that can be used on the inside or the outside. Metal BÉIS logo on front. Material: Recycled poly with faux leather trim and zinc alloy hardware Capacity: 13.5L (non-expanded) / 17L (expanded)