this is what i get whenever i tried even resetting it still the same.
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airpods
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10 Comments
beverlyparas
@kim_eag
beverlyparas
@kim_eag
kim_eag
@beverlyparas I’m so sorry😞 I will contact Apple and get back at you right away! Since it’s not on mine either since it’s my Apple ID see what they need from me
beverlyparas
@kim_eag appreciate it! thank you.
beverlyparas
@kim_eag hi any updates?
kim_eag
@beverlyparas Hi I contacted Apple and they said my Apple ID has been unlinked from it and they don’t understand why you are receiving this error. They said the person with the AirPods would have to call so they can trouble shoot over the phone. They gave me a phone number 18002752273. With Case ID: 102284432416
beverlyparas
@kim_eag Hi, apple still can't figure it out why still connected to your apple id. spoked to them and said if you could be in a group call for this to be resolve. they need to speak to you since you are the previous owner. if you can kindly get in touch with them and let them know when and what number to call so you dont have to give me your details. Thank you. case id 102306817424
Thank you.
kim_eag
@beverlyparas Hi! I am sorry I was out of the country. I will definitely check on this!
beverlyparas
@kim_eag thank you. i hope this can be fix.
beverlyparas
@kim_eag any updates? im gibing this airpod to someone it would really help to aort this out regarding your icloud still being connected.
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